Who we are

TradePresence provides website design, hosting, and online visibility services for trade businesses across the UK.

If you have any questions about this policy, you can contact us at:
hello@tradepresence.uk


What data we collect

We only collect information necessary to run your website and provide our services.

This may include:

  • Name and contact details (from enquiry forms)
  • Email address and phone number
  • Business information you choose to provide
  • Website usage data (via analytics tools)

How we collect your data

We collect data when you:

  • Fill out a contact or enquiry form
  • Contact us directly (email, phone, or WhatsApp)
  • Use your website
  • Interact with your site via cookies or analytics

How we use your data

We use your data to:

  • Respond to enquiries
  • Deliver and manage your website
  • Improve your online visibility
  • Monitor website performance
  • Provide ongoing support and updates

We do not sell or share your data for marketing purposes.


Cookies

Our website may use cookies to:

  • Ensure the site functions correctly
  • Analyse visitor behaviour
  • Improve performance and user experience

You can control or disable cookies through your browser settings.


Third-party services

We may use trusted third-party tools to run and improve your website, including:

  • Google Analytics (website traffic analysis)
  • Hosting providers (to keep your website live)
  • Form/email services (to receive enquiries)

These providers may process data on our behalf but do not use it for their own purposes.


How long we keep your data

We only keep data for as long as necessary to:

  • Provide our services
  • Meet legal or business requirements

You can request deletion of your data at any time.


Your rights

Under UK data protection laws, you have the right to:

  • Request access to your data
  • Request correction of incorrect data
  • Request deletion of your data
  • Object to how your data is used

To do this, contact: hello@tradepresence.uk


Data security

We take reasonable steps to protect your data using secure systems and trusted providers.
However, no online system is 100% secure.


Changes to this policy

We may update this policy from time to time.
Any changes will be posted on this page.